Release of Medical Records from SOAR
For patients requiring chart records and on-site paper records, please email SOAR Medical Records at firstname.lastname@example.org or call 650.995.1245.
- Request must contain: First Name, Last Name, Date of Birth, Name of Record being requested.
- State how the patient would like to receive the information: 1) Fax or 2) via US mail (provide address).
- There is a nominal fee in most cases for these requested materials to be copied and mailed out.
- There are additional nominal fees for materials that are in off-site storage facilities that must be ordered to fulfill requests.
- There is a separate charge for accounting (billing) records.
- Please allow up to 3 business days for requests to be processed.
For patients requiring Film Study Release, please email email@example.com or call Medical Records at 650.995.1269.
- To pick up film from one of our three locations, please call 650.995.1269 and leave a message with a contact name and phone number. We will return your call at our earliest convenience to make these arrangements.
- Film studies may be mailed out. Please make this request via email to firstname.lastname@example.org.
- Please note: There is a nominal retrieval fee charged for film studies located off-site. In addition, there is a $15.00 UPS mailing fee.
- For Physiatry Medical Group records release, please contact email@example.com or call 650.995.1254.