Release of Medical Records from SOAR

For patients requiring chart records and on-site paper records, please email SOAR Medical Records at soarrecords@verity.org  or call 650.995.1245.

• Request must contain: First Name, Last Name, Date of Birth, Name of Record being requested.
• State how the patient would like to receive the information: 1) Fax or 2) via US mail (provide address).
• There is a nominal fee in most cases for these requested materials to be copied and mailed out.
• There are additional nominal fees for materials that are in off-site storage facilities that must be ordered to fulfill requests.
• There is a separate charge for accounting (billing) records.
• Please allow up to 3 business days for requests to be processed.

For patients requiring Film Study Release, please email soarfilms@verity.org or call Medical Records at 650.995.1269.

• To pick up film from one of our three locations, please call 650.995.1269 and leave a message with a contact name and phone number. We will return your call at our earliest convenience to make these arrangements.
• Film studies may be mailed out. Please make this request via email to soarfilms@verity.org.
• Please note: There is a nominal retrieval fee charged for film studies located off-site. In addition, there is a $15.00 UPS mailing fee.
• For Physiatry Medical Group records release, please contact rchandra@soarspine.com or call 650.995.1254.